RETURN & REFUND POLICY

Thank You for purchasing at Dar Al Aseel by Amal Al Raisi.

If you are not satisfied with your purchase, we’re here to help.

A Return or Refund can be possible only after the customer receives the products and, He or she wishes to make a return or refund, due to inappropriate or open product packaging, inappropriate product type, the exchange & refund may possible after approval from our customer service department.

RETURNS

If you return the item and refund will be approved by our customer service department you will get back your payment from your bank account only. There will be no cash refund policy.

We will be happy to offer a refund, exchange or replacement on all goods returned to us.

You have seven (7) calendar days to return an item from the date of your receipt, provided they are in their original, unopened and unused condition.

Your item needs to have the receipt or proof of purchase.

REFUNDS

Once we receive your item, we will inspect it and notify you on the status of your refund right after the inspecting the item.

If the return item is approved, we will initiate a refund. Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.

CONTACT US

If you have any questions on how to return your item to us, contact us. +968 244-99440 / +968 9149-1541